You can contact us in 3 ways to place an order:
- Via website: www.juliard.club. Place all items that you purchase on our webshop in your shopping cart and then checkout. You create an account in advance during the ordering process so that we can always contact you and approach your delivery address. After the order and payment has been completed, you will receive an automatic email confirmation in your email box. You will then always receive a manual message about the receipt of the payment and the shipment of the order and delivery time.
- By phone: if you have any questions or specific wishes - send us a message via Viber, WhatsApp, iMessage or regular SMS on numbers: +32487897772 or +32492343751
- By email: firstname.lastname@example.org
Do you buy multiple products from us? Then we will of course see if we can make a nice total price! Feel free to mail or call us to see what attractive offer we can make to you - without any obligation
If you have a complaint about the product you have purchased, please let us know as soon as possible. You can send an email to email@example.com Clearly describe the complaint and state the order number, article number and purchase date. We will notify you within 7 days of the handling of your complaint.
With an online purchase you have the right to return your product. At Juliard Club you enjoy a reflection period of 14 days. Do you want to return an item? Then keep the following points of attention in mind:
- Items must be returned in the original packaging as far as possible.
- The goods must reach us complete, undamaged, unused and not soiled.
- For items that have been assembled, damaged or that show signs of use, the damage will be charged.